Today, LoopFuse announced a dramatic change in the way our pricing model works. We’ve always maintained that our product is the most full-featured and easiest-to-use marketing automation suite on the market. The change echoes our drive for innovation and simplicity by allowing marketers to focus on campaign and program initiatives without worrying about artificial quotas and overage fees, that limit their ability to execute.
In keeping with our mantra of simplicity, I’ll spell out the basics of the pricing model change:
- Unlimited Seats
- Unlimited Support Incidents
- Support Package with 24/7 access to our Customer Support Portal
- Rollover Creditsâ„¢
The concept behind Rollover Creditsâ„¢ is simple… you don’t need to ever worry about exceeding limits on page-view tracking or email sending, as all unused credits for a given month will roll-over to the following month. Website traffic and email campaigns are not fixed variables, so why should bandwidth usage and email usage fees be fixed?
LoopFuse has always maintained strong partnership ties with it’s customers. With that belief as a base, we felt that our pricing model should support, rather than hinder, our customer success’. What we found with our old pricing model (still in use by our competitors ) is that we were penalizing growth by limiting usage. As customer of our munchkin-loving-competitors will notice, they are hindered by the artificial barrier to growth in usage, seats, and support cases, leading to lost sales opportunities and increased costs.
More information on the new pricing model, can be found here.