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	<title>Loopfuse Marketing Automation Blog - The Mouth of the Funnel &#187; Customer Acquisition</title>
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	<description>Sales and Marketing Automation</description>
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		<title>9 ways to make the case for marketing automation software</title>
		<link>http://www.loopfuse.com/blog/2011/11/07/9-ways-to-make-the-case-for-marketing-automation-software/</link>
		<comments>http://www.loopfuse.com/blog/2011/11/07/9-ways-to-make-the-case-for-marketing-automation-software/#comments</comments>
		<pubDate>Mon, 07 Nov 2011 14:17:47 +0000</pubDate>
		<dc:creator>Robert Pease</dc:creator>
				<category><![CDATA[Marketing Automation]]></category>
		<category><![CDATA[Thought Leadership]]></category>
		<category><![CDATA[Customer Acquisition]]></category>
		<category><![CDATA[engaged sales prospects]]></category>
		<category><![CDATA[ROI]]></category>

		<guid isPermaLink="false">http://www.loopfuse.com/blog/?p=2923</guid>
		<description><![CDATA[
This is a guest post by Matt Heinz, President, Heinz Marketing. Read more on his Matt on Marketing blog.

Let’s face it, nobody likes to buy software. It’s a means to an ends, and often the path from cost to revenue impact isn’t always clear. Even with marketing automation software, whose inherent intention is to make [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.heinzmarketing.com" target="_blank"><img class="alignleft size-full wp-image-2924" title="sumo" src="http://www.loopfuse.com/blog/wp-content/uploads/2011/11/sumo.jpeg" alt="" width="168" height="192" /></a></p>
<p><em>This is a guest post by Matt Heinz, President, <a href="http://www.heinzmarketing.com" target="_blank">Heinz Marketing</a>. Read more on his <a href="http://www.heinzmarketing.com/matt-on-marketing/blog/" target="_blank">Matt on Marketing</a> blog.<br />
</em></p>
<p>Let’s face it, nobody likes to buy software. It’s a means to an ends, and often the path from cost to revenue impact isn’t always clear. Even with marketing automation software, whose inherent intention is to make your marketing efforts both more streamlined (lower cost) and more effective (higher sales pipeline output), it can be difficult to carve out the dollars necessary to get rolling.</p>
<p>If others in your group or organization need convincing to give marketing automation software a go, here are nine proven ways to get the thumbs-up.<span id="more-2923"></span></p>
<p><strong>1. Do the math</strong><br />
Demonstrate quantifiably what a lift in some of your key response and sales pipeline metrics could do to sales and revenue growth. Don’t just talk about automating marketing. Doing more with less is interesting, but not nearly as interesting as increased response, higher volumes of engaged sales prospects for your sales team, larger qualified sales pipelines to work with, and more monthly/quarterly closed business. Build a simple model that demonstrates the impact of improvement at a handful of key funnel points your organization already has a focus on.</p>
<p><strong>2. Show the math from others</strong><br />
Use the marketing automation vendors you’re talking with to gather examples and case studies of how other companies have already done what you’re modeling. Especially look for companies that look close to you – online businesses, B2B businesses, SaaS businesses, etc.</p>
<p><strong>3. Think about customer retention in addition to acquisition</strong><br />
There’s no reason you need to justify marketing automation purely based on new customer acquisition. Most software suites can manage the entire customer lifecycle, including early-customer onboarding, behavior and usage-based communication scenarios and more. The result is higher engagement, lifetime value and referral potential – all of which can also be modeled into your before-and-after ROI.</p>
<p><strong>4. Show samples of metrics/reports possible</strong><br />
Get your team excited about the specific metrics they could use on a regular basis to help manage the business. Marketo, for example, has developed a set of metrics and reports in their automation system that looks beyond traditional marketing metrics (clicks, opens, etc.) and instead looks at a set of revenue performance and prediction measures. These speak directly to current and future revenue potential within your wider prospect pipeline. I’m guessing your boss and executive team would love this kind of future sales &amp; revenue visibility.<br />
<strong><br />
5. Outline domain and black list risk</strong><br />
If you continue to do “batch and send” email marketing, vs. the more intelligent multi-track marketing that automation software systems enable, you’re putting your entire company’s reputation at risk with ISPs and email delivery watchlists. The risk of getting black-listed is real and getting more likely for companies that aren’t managing prospect relationships carefully. Make sure the organization understands this risk (not only to ongoing email marketing, but to the domain itself, corporate email deliverability, customer marketing, etc.)</p>
<p><strong>6. More email (not less)</strong><br />
The most common objection I hear to investing in marketing automation software is that the company’s existing, batch-and-send strategies just need to get smarter. But usually, that just means harder and harder decisions about which messages and emails should go out to a prospect list that already gets way too much email. The more you send in bulk like this, the more your prospects will tune out…or unsubscribe. With more intelligent, multi-track automated marketing systems, you can actually increase your regular email volume while ensuring the right message gets to the right prospect at the right time. Higher volume plus higher response rates equals happiness for your sales team and executive team.</p>
<p><strong>7. Long-term headcount reduction</strong><br />
Some organizations have been able to model long-term headcount reductions in marketing as well as sales with successful marketing automation implementations. This doesn’t mean eliminating roles in the organization immediately, but does mean that fewer marketing heads may be needed as the company continues to grow, but more of the marketing execution is automated. Those eliminated future heads are meaningful to your CFO.<br />
<strong><br />
8. Impact on inside sales performance</strong><br />
Your VP of Sales should be your strongest ally in pitching a marketing automation investment, as he or she should understand quantifiably what the likely impact will be on the team. Inside reps should be more qualified leads, leads that are ready to convert into and through the pipeline at a higher rate. Over time, fewer sales reps may be needed with higher individual productivity rates to achieve the same or higher sales outputs. Work with your sales counterpart to build this model and business case.</p>
<p><strong>9. Don’t talk about software </strong><br />
As I said at the beginning, nobody likes to buy software. And although that’s what this is, it’s not about that. Build your case based first on what it does, not what it is. Paint a picture of the success and outcomes you’re trying to achieve, then once you have the entire team head-nodding in agreement, outline the solution.</p>
<p><em>We would love you to try out LoopFuse <a href="../../">here</a>.</em></p>
<p><em>To find out exactly what LoopFuse does, click <a href="../../features.php">here</a>.</em></p>
<p><em>To add LoopFuse to Salesforce.com, click <a href="http://appexchange.salesforce.com/listingDetail?listingId=a0N30000001S96oEAC" target="_blank">here</a>. </em></p>
<p><em>You can follow LoopFuse on Twitter <a href="http://twitter.com/loopfuse">here</a> or join us on our Facebook fan page <a href="http://www.facebook.com/Loopfuseinc">here</a>.</em></p>
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		<title>Dave Rosenberg: Match your Product to your Customer&#039;s Needs</title>
		<link>http://www.loopfuse.com/blog/2011/07/18/dave-rosenberg-match-your-product-to-your-customers-needs/</link>
		<comments>http://www.loopfuse.com/blog/2011/07/18/dave-rosenberg-match-your-product-to-your-customers-needs/#comments</comments>
		<pubDate>Mon, 18 Jul 2011 12:00:22 +0000</pubDate>
		<dc:creator>Richard Murdock</dc:creator>
				<category><![CDATA[Thought Leadership]]></category>
		<category><![CDATA[B2B Expert]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[Customer Acquisition]]></category>
		<category><![CDATA[Dave Rosenberg]]></category>
		<category><![CDATA[Inbound Marketing]]></category>
		<category><![CDATA[Marketing Automation]]></category>
		<category><![CDATA[Startups]]></category>

		<guid isPermaLink="false">http://www.loopfuse.com/blog/?p=2327</guid>
		<description><![CDATA[Dave Rosenberg, entrepreneur and founder/CEO of Nodeable, talks about what he feels are two of the hottest spaces for startups right now, cloud computing and large data storage. These services are needed as infrastructure in other startup endeavors and provide a great opportunity for growth.
The mantra for startups should be &#8220;Customer, customer, customer. You have [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" title="Dave Rosenberg" src="http://www.loopfuse.com/images/screenshots/dave-rosenberg.png" alt="" width="286" height="161" />Dave Rosenberg, entrepreneur and founder/CEO of Nodeable, talks about what he feels are two of the hottest spaces for startups right now, <a href="http://en.wikipedia.org/wiki/Cloud_computing">cloud computing</a> and large <a href="http://en.wikipedia.org/wiki/Data_storage">data storage</a>. These services are needed as infrastructure in other startup endeavors and provide a great opportunity for growth.</p>
<p>The mantra for startups should be &#8220;Customer, customer, customer. You have to be really aware of what your customer wants and really be focused on providing them what they need in a manner that they are comfortable with&#8230; your product has to match both the needs of the customer in terms of what their business necessity is, but also in a way that they want to consume it&#8230;&#8221;</p>
<p>Check out Dave’s <a title="5 From 5" href="http://www.loopfuse.com/resources/5-from-5.php" target="_blank">“5 from 5” video interview</a> to learn more.</p>
]]></content:encoded>
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		<title>Kenny Van Zant on What&#039;s Hot: Building Tools for Developers</title>
		<link>http://www.loopfuse.com/blog/2011/07/05/kenny-van-zant-on-whats-hot-building-tools-for-developers/</link>
		<comments>http://www.loopfuse.com/blog/2011/07/05/kenny-van-zant-on-whats-hot-building-tools-for-developers/#comments</comments>
		<pubDate>Wed, 06 Jul 2011 01:55:12 +0000</pubDate>
		<dc:creator>srentner</dc:creator>
				<category><![CDATA[Thought Leadership]]></category>
		<category><![CDATA[B2B Expert]]></category>
		<category><![CDATA[B2B startup]]></category>
		<category><![CDATA[Customer Acquisition]]></category>
		<category><![CDATA[Demand Generation]]></category>
		<category><![CDATA[Lead Management]]></category>
		<category><![CDATA[Marketing Automation]]></category>

		<guid isPermaLink="false">http://www.loopfuse.com/blog/?p=2196</guid>
		<description><![CDATA[Entrepreneur and angel investor Kenny Van Zant believes that the hottest startup space right now is the building of tools for developers for the next generation of web and enterprise apps. According to Kenny, &#8220;we had a huge wave of adoption of cloud services&#8221; and now the pieces and parts that are needed to build [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" src="http://www.loopfuse.com/images/screenshots/kenny-van-zant.png" alt="" width="286" height="161" />Entrepreneur and angel investor <a title="Kenny Van Zant" href="http://www.crunchbase.com/person/kenny-van-zant" target="_blank">Kenny Van Zant </a>believes that the hottest startup space right now is the building of tools for developers for the next generation of web and enterprise apps. According to Kenny, &#8220;we had a huge wave of adoption of cloud services&#8221; and now the pieces and parts that are needed to build that next generation of application infrastructure are available.</p>
<p>As a result, &#8220;companies like <a title="Heroku" href="http://www.heroku.com/" target="_blank">Heroku</a> and <a title="DotCloud" href="http://www.dotcloud.com/" target="_blank">DotCloud</a> and the platform-as-a service vendors &#8211; as well as web services like <a title="Loggly" href="http://www.loggly.com/" target="_blank">Loggly</a> &#8211; are targeted at developers. This will continue to move through the application lifecycle. In parallel, you will see a large number of folks trying to figure out how they market and sell those products.&#8221;</p>
<p>Tune in to Kenny&#8217;s <a title="5 From 5" href="http://www.loopfuse.com/resources/5-from-5.php" target="_blank">&#8220;5 from 5&#8243; video interview</a> to learn more.</p>
]]></content:encoded>
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		<title>Ethan Bloch&#039;s Mantra for Startup Success: Leads, Leads, Leads</title>
		<link>http://www.loopfuse.com/blog/2011/06/16/ethan-blochs-mantra-for-startup-success-leads-leads-leads/</link>
		<comments>http://www.loopfuse.com/blog/2011/06/16/ethan-blochs-mantra-for-startup-success-leads-leads-leads/#comments</comments>
		<pubDate>Thu, 16 Jun 2011 14:22:59 +0000</pubDate>
		<dc:creator>srentner</dc:creator>
				<category><![CDATA[Thought Leadership]]></category>
		<category><![CDATA[b2b startups]]></category>
		<category><![CDATA[Customer Acquisition]]></category>
		<category><![CDATA[Demand Generation]]></category>
		<category><![CDATA[Ethan Bloch]]></category>
		<category><![CDATA[Flowtown]]></category>
		<category><![CDATA[Inbound Marketing]]></category>
		<category><![CDATA[online startups]]></category>
		<category><![CDATA[SMBs]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.loopfuse.com/blog/?p=2244</guid>
		<description><![CDATA[Ethan Bloch, entrepreneur and co-founder/CEO of Flowtown, believes that the secret to startup success is &#8220;leads, leads, leads.&#8221; According to Bloch, leads are the driving force of the entire business, and &#8220;if you don&#8217;t have a cost-effective system for generating leads, then your business is dead.&#8221;
The secret to success as an entrepreneur, however, is not [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" src="http://www.loopfuse.com/images/screenshots/ethan-bloch.png" alt="" width="286" height="161" /><a title="Ethan Bloch" href="http://westcoasttechmeetseastcoasthustle.com/" target="_blank">Ethan Bloch</a>, entrepreneur and co-founder/CEO of <a title="Flowtown" href="http://www.flowtown.com/" target="_blank">Flowtown</a>, believes that the secret to startup success is &#8220;leads, leads, leads.&#8221; According to Bloch, leads are the driving force of the entire business, and &#8220;if you don&#8217;t have a cost-effective system for generating leads, then your business is dead.&#8221;</p>
<p>The secret to success as an entrepreneur, however, is not about &#8220;leads&#8221; or &#8220;how many mistakes you make,&#8221; says Bloch. &#8220;It&#8217;s how quickly you can recover from those mistakes.&#8221;<span id="more-2244"></span></p>
<p>And that recovery time, says Bloch,  &#8220;is the difference between people who change the world and people who don’t.&#8221;</p>
<p>Tune in to <a title="5 from 5" href="http://www.loopfuse.com/resources/5-from-5.php" target="_blank">&#8220;5 from 5&#8243; video series </a>featuring interviews of 5 entrepreneurs responding to 5 questions.</p>
]]></content:encoded>
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		<title>2011 Marketing Automation Survey Results Are In!</title>
		<link>http://www.loopfuse.com/blog/2011/06/02/2011-marketing-automation-survey-results-are-in/</link>
		<comments>http://www.loopfuse.com/blog/2011/06/02/2011-marketing-automation-survey-results-are-in/#comments</comments>
		<pubDate>Thu, 02 Jun 2011 19:53:03 +0000</pubDate>
		<dc:creator>srentner</dc:creator>
				<category><![CDATA[Marketing Automation]]></category>
		<category><![CDATA[Thought Leadership]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[Customer Acquisition]]></category>
		<category><![CDATA[Demand Generation]]></category>
		<category><![CDATA[eMail Marketing]]></category>
		<category><![CDATA[Inbound Marketing]]></category>
		<category><![CDATA[Lead Management]]></category>
		<category><![CDATA[lead nurturing]]></category>
		<category><![CDATA[LoopFuse]]></category>
		<category><![CDATA[SMB Lead Capture]]></category>

		<guid isPermaLink="false">http://www.loopfuse.com/blog/?p=2241</guid>
		<description><![CDATA[As part of our ongoing effort to deliver educational and useful marketing automation technology tools that help drive revenue at SMBs, we launched the 2011 Marketing Automation survey.  The online survey was promoted via social networking sites and email to sales and marketing professionals. More than 400 professionals responded.
Here&#8217;s a quick look at some [...]]]></description>
			<content:encoded><![CDATA[<p>As part of our ongoing effort to deliver educational and useful <a href="http://en.wikipedia.org/wiki/Marketing_automation" target="_blank">marketing automation</a> technology tools that help drive revenue at SMBs, we launched the 2011 Marketing Automation survey.  The online survey was promoted via social networking sites and email to sales and marketing professionals. More than 400 professionals responded.</p>
<p>Here&#8217;s a quick look at some of the results:</p>
<ul>
<li> Better quality leads is the most important benefit of marketing automation among respondents, followed closely by a better understanding of prospect behavior and a higher volume of leads overall.</li>
<li><a href="http://www.loopfuse.com/product/email-marketing.php" target="_blank">Email Marketing</a> tops the list of the most widely used marketing automation features, followed closely by Web <a href="http://www.loopfuse.com/product/lead-capture.php" target="_blank">Lead Capture</a>.</li>
<li>High cost of marketing automation software cited as the top barrier to adoption.</li>
<li>Social Media Monitoring and Campaign ROI Reporting are top priorities for 2011.</li>
<li>The benefits and strong ROI from <a href="http://www.loopfuse.com/product/lead-scoring.php" target="_blank">Lead Scoring</a> are not yet being widely realized by marketing organizations.</li>
</ul>
<p>We are also pleased to announce the recipient of the $500 gift card, awarded for filling out the survey: David Burget, from Omaha, Neb.</p>
<p>His favorite Marketing Automation feature: Inbound Marketing. His company uses marketing automation to determine &#8220;which companies have  visited the site.&#8221; According to David, the sales team  &#8220;loves the ability to pinpoint return visits&#8221; and they use that information as talking points during sales calls.</p>
<p>Want to see more of the results? Download the <a href="http://www.loopfuse.com/resources/best-regform-ma-survey.php" target="_blank">2011 Marketing Automation survey report.</a></p>
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		<title>Hiten Shah&#039;s Startup Advice: Test All Assumptions</title>
		<link>http://www.loopfuse.com/blog/2011/05/17/hiten-shahs-startup-advice-test-all-assumptions/</link>
		<comments>http://www.loopfuse.com/blog/2011/05/17/hiten-shahs-startup-advice-test-all-assumptions/#comments</comments>
		<pubDate>Tue, 17 May 2011 16:14:45 +0000</pubDate>
		<dc:creator>srentner</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Thought Leadership]]></category>
		<category><![CDATA[Customer Acquisition]]></category>
		<category><![CDATA[Hiten Shah]]></category>
		<category><![CDATA[Lead Management]]></category>
		<category><![CDATA[Marketing Automation]]></category>
		<category><![CDATA[SMB Lead Nurturing Best Practices]]></category>

		<guid isPermaLink="false">http://www.loopfuse.com/blog/?p=2169</guid>
		<description><![CDATA[Entrepreneur Hiten Shah, co-founder of KISSmetrics, knows what it takes to launch and grow a successful B2B high tech startup. As part of the &#8220;5 from 5&#8243; video series, Hiten shared what is the most important lesson he&#8217;s learned as an entrepreneur: &#8220;Don&#8217;t smoke your own crack &#8211; or so to speak.&#8221;
In order to grow [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.loopfuse.com/resources/5-from-5.php"><img class="size-full wp-image-2171 alignright" style="margin-left: 5px; margin-right: 5px;" title="hiten-shah" src="http://www.loopfuse.com/blog/wp-content/uploads/2011/05/hiten-shah.png" alt="" width="286" height="161" /></a>Entrepreneur <a title="Hiten Shah" href="http://hitenshah.name/" target="_blank">Hiten Shah</a>, co-founder of <a title="KISSmetrics" href="http://www.kissmetrics.com/" target="_blank">KISSmetrics</a>, knows what it takes to launch and grow a successful B2B high tech startup. As part of the &#8220;5 from 5&#8243; video series, Hiten shared what is the most important lesson he&#8217;s learned as an entrepreneur: &#8220;Don&#8217;t smoke your own crack &#8211; or so to speak.&#8221;</p>
<p>In order to grow a successful business, he explains,  test all assumptions with actual customers; otherwise, you may end up with a product and/or business strategy that simply doesn&#8217;t sell. This coincides with Hiten&#8217;s mantra for startup success: align product development, marketing, and sales right from the start.</p>
<p>To learn more, tune into the full interview, part of our <a title="5 from 5" href="http://www.loopfuse.com/resources/5-from-5.php" target="_blank">&#8220;5 from 5&#8243; video series</a>.</p>
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